Customer FAQ

How will this affect me as an existing customer?

Customers who already know any of our individual companies can continue to rely on us for the high-quality services they currently receive and now have even more services and solutions available to them.

Why are Vericom Technologies, Intergis and NovaTracker merging?

By joining forces and combining their respective strengths, Vericom Technologies, Intergis and NovaTracker can now offer the first true integrated solution for logistics and fleet management teams. Together, we can offer unmatched capabilities and serve more customers with more solutions and services.

What are the capabilities of the new Intergis?

The new Intergis has the capability to develop firmware, manufacture hardware, engineer proprietary software, and perform on-site integration with customers’ existing applications. This complete portfolio of solutions can be used in part or as a whole — whatever makes the most sense for your business.

Specifically, the new Intergis provides:

  • Tracking, Reporting & Real-time Communication
  • Automated Scheduling, Dispatching & Route Optimization
  • Implementation & Integration Services
  • Process Optimization
  • View more information about the complete Intergis portfolio.

How does the new Intergis address the needs of small, mid-sized and large businesses differently?

Small businesses typically manage up to 20 vehicles or mobile workers. Visit Vericom Technologies to learn about VeriVision MRM Solutions.

Mid-sized businesses typically manage between 20 and 100, or up to 250 vehicles or mobile workers. Visit Vericom Technologies to learn about VeriVision MRM Solutions. Visit Intergis to learn about automated scheduling & route optimization.

Large businesses typically manage 250 or more vehicles or mobile workers. Visit Intergis to learn about automated scheduling & route optimization, as well as integration with your existing applications and process optimization.

Who will lead the new company?

The new Intergis is led by Jeffrey Cohen, CEO and Co-Chairman and Steven Brown, President and Co-Chairman.

Will any of my existing contracts change?

The new Intergis will continue to honor all commitments and contractual obligations to the customers of Vericom Technologies, Intergis and NovaTracker.

Will my current costs for your services go up?

No. The costs for your services with the new Intergis will remain the same as they were with Vericom Technologies, Intergis and NovaTracker.

What is the new Intergis doing to ensure a smooth transition and no disruption of my services?

As we integrate our product offerings and business systems in the coming months, we will take care to conduct business as usual and make your experience as an Intergis customer even better than before.

Who do I contact if I have questions?

For any question related to the merger of Vericom Technologies, Intergis and NovaTracker, please send an email to info@merger.intergis.com.

Who do I contact for customer service? Will my customer service contacts change?

You will continue to experience the same high-quality customer service that you’ve received from our three companies. There will be no immediate changes made to our customer service program. Please continue to contact the same Vericom Technologies, Intergis or NovaTracker representative that you have worked with previously.